Oracle a global leader hiring entry level graduates in India for the position of Technical Support Analyst in Hyderabad and Bangalore Office locations, interested Grads can find more eligibility Criteria and apply link in description.
Oracle India Careers Opening:-
Job Title: Technical Support Analyst
Job Location: Pan India
Salary: Best in Industry
Experience: Freshers /0-2 Years
Eligibility Criteria: BE/B.Tech/BSC/MCA/M.Tech or Any Graduate
Job Description:
As a Technical Solution Analyst, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally.
Backend techniques to be used, including gathering log files, querying tables, updating database fields, and cycling servers. Effective verbal and written communication with clients and internal collaborators.
Documentation of notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle. By prioritizing work based on severity.
You’ll strike a balance between client and business needs. Collaborating among and across teams ensures that issues are addressed by the appropriate individuals.
Qualification :
- 0 to 2 years of experience in application support, client/customer support, incident management, problem management, and change management.
- Knowledge of SQL.
- Readiness to work during the shift from 5:30 PM to 2:30 AM IST.
- Outstanding interpersonal abilities and adept at efficient communication with collaborators across various regions of the globe.
- Prospective employees need to be ready to work different shifts and provide on-call support.
We encourage candidates from all backgrounds to apply.
How To Apply:
The interested and eligible candidates can apply to the Oracle through online mode.
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