Tata Communication is looking for entry level Junior Member – Network Operations and Suppor across country for the Chennai office location, The candidates having no experience as 0-1 Years can apply for the hiring
Tata Communications Careers Overview:-
Job Title : Network Operations and Support Engineer
Eligibility : BE/B.Tech/BSC/BCA/MCA/M.Tech or Any Graduate
Experience Required: 0-1 Years
Work Location: Chennai,
Job Description:
Candidate should have 0 to 1 year of experience in Telecom/ISP domain
- Basic understanding of telecom standards & protocols
- Knowledge on Microsoft Office applications
- Coordination skills and taking the right approach logically
- Responsible for Delivery of services for international customers
- OLO – Delivery Management
- Supplier co-ordination for service delivery
- Ensures that all installation functions are performed in a timely fashion to meet agreed SLA’s.
- Perform escalation management, wherever necessary and in case project is in jeopardy.
- Customer communications and KCIs (Keep Customer Informed)
- Ensure customer-end service readiness
- End to end order management for smooth delivery
- Co-ordinating with suppliers and securing field resources for priority orders and follow escalation matrix
- Strong Verbal and written communications skillsOther requirementsA good team player & good Customer experience /satisfaction.
- Ownership & responsiveness towards the assigned work
- Collaboration with team and other stakeholders
Required Skills:
- network design
- network planning
- order management
- service delivery
- telecom standards or telecom protocols
- microsoft office applications
- escalation management
How to Apply?
Eligible and interested candidates may apply through online mode on following application link
Apply Link-Click here
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