Tata Communications is inviting applications for the role of Junior Engineer – Cyber Security Operations in Pune, ideal for candidates with 0-4 years of experience.
Tata Communications Careers Overview:-
Job Title : Engineer – Cybersecurity Operations
Eligibility : BE/B.Tech/BSC/MCA/M.Tech
Experience Required : Freshers / 0-4 Years
Work Location: Pune,
Job Description:
Broad outline of the Role
The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Minimum Qualifications & Experience
Graduate with 0-4 years of experience
Other Knowledge & Skills
- Demonstration of problem-solving skills
- Prior experience of providing customer service support in fast paced, high availability, 24X7 environments.
- Maintain awareness of latest technologies in the domain
Key Responsibilities
1.Taking ownership of customer issues reported, solving their problems through by providing resolution.
2.Researching, diagnosing, troubleshooting, identifying solutions to resolve system or application issues.
3.Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
4.Ensure SLA are achieved and work proactively to maintain the same.
Required Skills : cybersecurity operations network security data privacy endpoint detection and response incident response troubleshooting escalation
How to Apply?
Eligible and interested candidates may apply through online mode on following application link
Apply Link-Click here
