Accenture Recruitment 2023 : If you are a graduate looking for a job opportunity in Accenture, you may apply for the position of Application Support Engineer as they are currently hiring for this role.
About Accenture Recruitment 2023 :
| Job Position | Application Support Engineer |
| Batch | Any |
| Package/Salary | As per Standard |
| Job Location | Bangalore/Pan India |
| Experience | 1-1.5 Yerar/ Freshers with Handson |
| Last Date | ASAP |
JOB DESCRIPTION | Accenture Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
- Key Responsibilities : a: L1 Service Desk Call taking profile b: Respond to the issues reported by customer predominantly through voice and emails, chat, etc c: Identify, investigate, and diagnose the issue d: Provide resolution to customer based on inscope processes e: Follows the incident life cycle as defined by process – log the incident – categorize and document – resolve or assign the incident to relevant assignment group f: Achieve client and Accenture defined targets
- Technical Experience : a: Incident management and usage of ticketing tools b: Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skills c: One to three years of experience d: Minimum one year of experience in Service Desk domain supporting global customers
- Professional Attributes : a: Excellent verbal and written communication skills with email etiquette and customer service skills b: 24×7 Support, mostly night shifts and rotation are ONLY as per project requirement c: 5 days working per week with two weekly offs based on roster
- Educational Qualification : a: Bachelors degree
- Additional Information : Flexibility to work on weekends and Indian holidays
How To Apply Accenture Recruitment :
Interested and qualified graduates should register at the following Accenture career link:
Accenture Apply Link: Click Here
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