Accenture Recruitment 2023 – Hiring Graduates As Application Support Engineer

Accenture Recruitment 2023 : If you are a graduate looking for a job opportunity in Accenture, you may apply for the position of Application Support Engineer as they are currently hiring for this role.

About Accenture Recruitment 2023 :

Job Position Application Support Engineer
Batch Any
Package/SalaryAs per Standard
Job LocationBangalore/Pan India
Experience 1-1.5 Yerar/ Freshers with Handson
Last DateASAP
Accenture Recruitment

JOB DESCRIPTION | Accenture Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

  • Key Responsibilities : a: L1 Service Desk Call taking profile b: Respond to the issues reported by customer predominantly through voice and emails, chat, etc c: Identify, investigate, and diagnose the issue d: Provide resolution to customer based on inscope processes e: Follows the incident life cycle as defined by process – log the incident – categorize and document – resolve or assign the incident to relevant assignment group f: Achieve client and Accenture defined targets
  • Technical Experience : a: Incident management and usage of ticketing tools b: Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skills c: One to three years of experience d: Minimum one year of experience in Service Desk domain supporting global customers
  • Professional Attributes : a: Excellent verbal and written communication skills with email etiquette and customer service skills b: 24×7 Support, mostly night shifts and rotation are ONLY as per project requirement c: 5 days working per week with two weekly offs based on roster
  • Educational Qualification : a: Bachelors degree
  • Additional Information : Flexibility to work on weekends and Indian holidays

How To Apply Accenture Recruitment :

Interested and qualified graduates should register at the following Accenture career link:

Accenture Apply Link: Click Here

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