Avaya Hiring Technical Support Engineer Having 0-5 Years Experience

Avaya Global Solutions is looking to hire the entry level/ fresher candidates for the role of Technical Support Engineer across Hyderabad Location in India. The details about the Avaya Off Campus Drive is described below.

About Avaya:-

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what’s next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes

Avaya Off Campus Drive 2023 :-

Job Title: Technical Support Engineer

Job Type: Full time

Job Location: Hyderabad

Top Companies Hiring Freshers: Apply Now

Salary: Best in Industry

Experience: Freshers

Job Description:

Looking for T2/T3 Engineer skills to support Avaya UC & CC solution with our managed customers, where we are providing proactive & reactive support. Excellent written and verbal communication skill. He / She should be ok to work in rotational shift which may include night shifts.

Minimum 0-5 years of experience working on Avaya UC products. Avaya certification will be added advantage. 

Technical Skill required: 

  • Avaya Aura Communication manager, Media Gateways, Avaya Aura SM/SMGR, 
  • Avaya Aura Media Server (AAMS), Avaya Aura conferencing (AAC), Avaya endpoints. 
  • Basic knowledge on Linux. 
  • Understanding of Avaya UC integration with different products like SBC, CC, Data network, etc. 
  • Knowledge and experience on Telephony protocols (VOIP, SIP, H323, ISDN)


  • Need to work on Alarm / Health checks / proactive monitoring and Medium customer reported issues.  
  • Make sure SLA compliance meet as per agreement with Avaya/Customer 
  • Adhere to defined process and to maintain work quality.
  • Co-ordination with service provide/third part vendor
  • Effective communication with all internal stake holders
  • To provide remote support during planned maintenance window. With addition to Incident, candidates will need to work on problem management & change management also.
  • Knowledge sharing within team.
  • Positive attitude and focus on supporting Global customers
  • Excellent communication skill, Energetic, Eager to learn and excel

Education: – B.E / B.Tech  or any Bachelor’s degree / diploma in engineering (Computer science or related technical field)/MCA or equivalent graduation    

How To Apply:

Interested and eligible candidates can apply to the posts of Support Engineer Trainee through online mode. Desirous candidates may apply ASAP.

Avaya Apply LinkClick Here

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