BT Group Off Campus Drive 2023 Hiring BE/B.Tech Freshers as a Trainee Associate Engineer
About BT Off Campus Drive 2023 :
Job Title: Associate Engineer Trainee
Job Location: Gurgaon
Experience : Freshers/Early Careers
Salary: Best in Industry
Qualification : BE/B.Tech/BSC/MCA/M.Tech or related
About Company:
BT Group plc is a British multinational telecommunications holding company headquartered in London, England. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.
Why this job matters
The Engineering Enablement Operative assists in customer service activities through supporting the tactical delivery of issue resolution.
What you’ll be doing
1. Assists the delivery of continuous assessments across a specified area of the organisation’s field engineering capabilities, identifying critical gaps and delivering the design of future required engineering states.
2. Supports the deployment of tools that enable engineering teams to continue building and innovating.
3. Participates in the timely resolution of critical customer escalations contributing to high standards of customer delivery.
4. Follows KPIs on efficiency savings and delivers on targets for performance in output and quality to ensure an environment of continuous improvement is instilled in the team.
5. Follows tactical project plans across product / service groupings to meet time, cost and quality targets.
6. Follows roadmaps for engineering capability, maturity, health and status updates ensuring the function’s vision aligns with group strategy.
7. Executes and delivers within standardised procedures in order to achieve objectives and the vision of the engineering enablement.
The skills you’ll need
Troubleshooting
Customer Service
Service Delivery
Process Standardisation
Escalation Management
Continuous Improvement
Health & Safety
Issue Resolution
Quality
Commercial Acumen
Solution Design
Data Analysis
KPI/Metric Monitoring
Technical Support
Incident Management
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How To Apply BT Careers:
The interested and eligible graduates register on this BT Technology Trainee Apply Link.