Capgemini is looking to hire entry level Process Associate for the across india office location.
The detailed information about Capgemini Careers opening as follows.
Capgemini Careers Drive 2025
Job Title : Process Associate
Job Location : Kolkata
Salary : Best in Industry
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Experience : Early Careers…
Qualification : Any Graduate
Batch : Any
Job Description:
We are seeking for Process Associate to join our team. The successful candidate will be responsible for delivering exceptional customer support, handling international client queries, resolving issues efficiently, and ensuring customer satisfaction through effective communication and problem solving skills.
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- In this role you will play a key role in:
- Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements.
- Engage customers in meaningful conversations to promote products/services or gather required information.
- Achieve daily/weekly/monthly Targets and conversion targets.
- Handle objections professionally and escalate complex issues when necessary.
- Collaborate with team leads and quality analysts to improve call quality and performance.
- Ensure compliance with company policies and US calling regulations
Your Profile
- Bachelor’s degree (Mandatory).
- Freshers only
- Open to Work from Office
- Excellent verbal communication and interpersonal skills.
- Familiarity with CRM tools and call centre software.
- Ability to work night shifts and adapt to US time zones.
- Goal-oriented with a positive attitude and strong work ethic.
- Knowledge of International culture and customer behaviour.
- Ability to handle customer Queries with patience and empathy.
How To Apply For Capgemini
The interested and eligible graduates register for the same position on following Capgemini careers portal link.
Capgemini Apply Link: Click Here
