Capgemini a global IT service provider hiring any graduate freshers as well 3 Year Diploma holders across India for the position of Contact Support Role through the Capgemini Exceller off Campus Hiring Program 2024.

The detailed information about Capgemini Freshers Careers opening as follows.

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This drive and these positions are currently open for Women Candidates only

Capgemini Hiring Overview 2024

Job Title : Contact Support Role- Woman

Job Location : Coimbatore

Capgemini Freshers Salary :

Analyst: 3.25 Lacs (3 LPA + 25k one-time incentive)

Experience : Freshers

Qualification : Any Graduate / Diploma

Batch : 2024

Job Description:

CSG is Capgemini’s Cloud & Infra Services’ (CIS) first line of defense managing IT infrastructure incidents and service requests via Business Intelligence Approach using legacy (email and voice) and digital contact channels (chat, SSP, BOTs, etc.). CSG works in cohesion to offer optimized, proactive, predictive and user centric IT support solutions for Capgemini’s CIS division global customer base.

Based on your profile and assessment performance, we would like to offer you an opportunity to be a part of Customer Support Group where you enable speedy and satisfactory incident resolution/escalation to improve the experience of end user.

You are required to be flexible in working with clients (24 x 7 rotational shifts) across different Regions and time zones.

Candidate should not have any backlog at the time of assessment and joining Capgemini

Desired Skills:

Should have excellent communication and English speaking skills
Should have good interpersonal skills and ability to perform under pressure
Basic computing skills
Willing to work in a 24/7 environment
Candidates must be open to relocate to any location and work in night shifts

Qualification –