Hexaware Off Campus Drive 2022 For BSC and BCA Graduates Across Pan India

Hexaware Off campus drive for the BSC and BCA graduates for the job position on Trainee – Infrastructure Management Support (IMS) in Hexaware Technologies Limited · Mumbai/Pune/Chennai & Noida offices,

About Hexaware Off Campus Drive 2022

Job Title: Trainee Infrastructure Management Support

Job Location: Mumbai/Pune/Chennai & Noida offices,

Salary: 3.00 LPA

Experience: Freshers

Education: BSC/BCA

Batch: 2022 Batch

Off Campus Description :

Qualification:-

  • Year of Passing:- 2022
  • 60% or 6 CGPA and above throughout in 10th, 12th and Graduation
  • No Live backlogs at the time of registration
  • BSc (CS/IT/Electronics) & BCA
  • Candidates having more than 1 year of education gap and applied in last 6 months with Hexaware are not eligible for this drive

Job Description:-

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  • Excellent verbal and written communication in English is must
  • Should have basic knowledge on ITIL process and international Client handling over the phone and email
  • Meet established service level metrics for call response, technical support and customer service
  • Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
  • Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up and resolution
  • Follow and complete IT Service desk opening and closing checklists
  • Research and update knowledge base for solutions that can be used to provide first call or contact resolution
  • Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting

How to Apply Hexaware:

The interested and eligible graduates register on this Hexaware Off Campus Link.

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