HP Off Campus Hiring Program 2022 Hiring Freshers For the role of Technical Support Representative for the in Bangalore Office location.
About Company:
Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.
HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in India.
HP Off Campus Drive 2022 Overview :
Job Title : Technical Support Representative
Job Location: Bangalore
Salary : ₹ 4,90,000 LPA
Experience : Freshers
Eligibility:
- 2018 – 2021 batch
- Any graduate eligible (BCom, BBA, BCA, BBM, BTech etc.)
- Good academic record
- Must have cleared all semesters.
Job Description:
Job Responsibilities:
- Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
- High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
Job Requirements:
- Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)
- Basic computer hardware knowledge
- Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
- Must possess the zeal to demonstrate Customer First culture in every interaction
- Must have good typing skills
- Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
- Must be open to working in rotational shifts
Compensation Details:
- CTC Offered :- ₹ 3.4L (Fixed) + ₹ 1.5L Variable Allowances (Performance + shift+ Sales Incentive) + ₹ 4L Insurance
How To Apply :
HP Apply Link: Click Here