Informatica Off Campus Drive 2021: Informatica hiring college graduates freshers for position of Associate software engineer in Bangalore Location.
Informatica is a software development company founded in 1993. It is headquartered in Redwood City, California. Its core products include Enterprise Cloud Data Management and Data Integration.
Informatica Careers Freshers Hiring :
Job Title: Associate Software Engineer
Job Location: Bangalore
Experience: Fresher (2018 – 2019 Batch)
BE/Btech, ME/Mtech (CS, IS/IT), MCA, M. Sc(CS) from 2018 and 2019 Batch with 65% and above in throughout in their academics
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Informatica is looking for Associate Software Engineers to join our Global Customer Support team. In this role, you will use your analytical thinking and influencing skills for becoming a trusted adviser to our customers on technical issues through ongoing technical relationship guidance during the whole cycle of a technical issue from inception to closure. You would also get opportunities to work with other Principal Lead engineers to ensure operational efficiency.
- You will be part of a strong team of knowledgeable and committed technical specialists and connected onto the worldwide Informatica technical pool.
- On the job training and on-going learning and development are a key part of why our professionals are widely respected and are treated as world number one in technical support arena.
- Thriving in a fast-paced support environment, you’ll work with our customers and solve their complex technical problems, related to Informatica’s flagship products like Power Center, Data Quality, Data Archive, Test Data Management, Persistent/Dynamic Data Masking and its peripheries like various databases along with different Operating Systems etc.
- Manage customer support cases on a daily basis, including verifying cases, isolating and diagnosing the problem, and resolving the issue
- Troubleshoot areas of poor performance and identify effective solutions to resolve issues both in the immediate future and for the longer term.
- Analysis of exceptions and logs to isolate root cause and help in products usability and improve end-user experience
- Ensure that knowledge management and data capture processes are adhered to and encourage and help convert technical solutions are converted to Knowledge base articles
- Approaching complex technical issues with varying perceptions and making use of opportunities to create and implement productivity tools
- Ensure all issues are resolved or escalated to the proper resources to resolve in a timely fashion. Additionally, this individual will manage communications to customers at all levels to maintain positive relationships
- Continuously enhancing knowledge through trainings and e-learning courses
- Coordinate with Quality Assurance and Engineering teams to provide assistance in identifying, reporting and resolving product defects.
- Excellent grasp of relational database management theory and practice.
- Strong understanding of relational databases like Oracle, SQL Server, MySQL
- Experience in various operating systems such as Windows, UNIX/Linux
- Must possess analytical, critical thinking, problem-solving skills and attention to details.
- Constructively work together as a team, sharing ideas.
- Strives for excellence and is known for his/her prodigious technical ability.
- Possess good communication, customer-relationship skills – responsiveness, sensitivity, diplomacy
- Comfortable working both independently and collaboratively.
- Adapt to new circumstances and to learn quickly when facing new problems and challenges.
Interested and Eligible apply on The Following apply link.