IQVIA Recruitment Drive 2022: hiring Product Support Trainee | 0-2 years | BE/ B.Tech/ B.Sc/ BCA | Bangalore

IQVIA Recruitment 2022: IQVIA is looking to hire the candidates for the role of Product Support Trainee across Bangalore Location. The details about the IQVIA Recruitment 2022 is described below.

About IQVIA:-

IQVIA, formerly Quintiles IMS Holdings, Inc., is an American multinational company serving the combined industries of health information technologies and clinical research. It is a provider of biopharmaceutical development and commercial outsourcing services, focused primarily on Phase I-IV clinical trials and associated laboratory and analytical services, including consulting services.

IQVIA Recruitment 2022 Overview:-

Job Title: Product Support Trainee

Job Type: Full time

Job Location: Bangalore

Salary: Best in Industry

Experience: 0-2 years

Eligibility Criteria:

  • Bachelor’s Degree in Computer Science or equivalent, 
  • Knowledge of software development processes and methodologies Req
  • Knowledge of the clinical trial / pharmaceutical domain Pref
  • Powerful work ethic with a focus on customer satisfaction Intermediate
  • Intermediate customer facing and presentation skills 
  • Intermediate Process documentation skills 
  • Intermediate Technical troubleshooting and documentation skills

Job Description:

Entry-level professional individual contributor who works under close supervision.
Problems faced are routine.

Job Responsibilities:

  • Responsible for acknowledging incidents and requests, analyzing the impact and taking appropriate actions for Tier 2. 
  • Coordinating with the other support groups/Tier 3 teams to gain domain knowledge or requirement clarifications etc.  
  • Responsible for day-to-day activities and other BAU work.

Requirements:

  • 0 to 2 years of experience in SQL and PL/SQL. 
  • 0  to 1 year of experience with UNIX. 
  • 0 to 2 years of experience in Mulesoft, Weblogic SOA and OSB
  • Basic understanding of DevOps model and tools.  
  • Good understanding of IT Infrastructure, Windows server, Operating systems and Networking. 
  • Good Knowledge of WebLogic and middleware 
  • Good Knowledge of Monitoring Tools  
  • Good Understanding of Application Architecture [2 Tier vs 3 Tier] 
  • Basic understanding of Hardware, Storage, Network, Active Directory, Domain, database, web portals, IIS concepts.  
  • Basic understanding of distributed computing technologies 

Skills:

  • Excellent communication skills (verbal, written, interpersonal).  
  • Excellent documentation, presentation, analytical and multitasking skills. Effective ticket handling skills
  • Good Knowledge of Event, Incident, Change, Problem and Configuration Management. 
  • ITIL v3 Foundation certified (nice to have).
  • Committed to Process Improvements and Operational Delivery by working with the Management. 
  • Inquisitiveness and strong desire to learn about the tools, technologies and procedures. 
  • Team oriented, adaptable, dependable, and strong work ethics. 
  • Ability to work in a fast-paced environment. 
  • Willing to work in different shifts and over weekends to support the 24/7 environment. 
  • Willing to work outside of the business hours based on operational requirements. 

How To Apply:

Interested and eligible candidates can apply to the posts of Product Support Trainee through online mode ASAP.

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IQVIA Recruitment 2022 Apply LinkClick Here

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