Microsoft Off Campus Drive 2021 | Support Engineer | Freshers | Bangalore

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Microsoft Off Campus Drive 2021: Microsoft India looking to hire fresh graduates for the job role of Support Engineer across Bangalore location. The freshers of BE/B.Tech/ME/M.Tech or MS/MCA or other BSC graduates apply on the Microsoft India careers page.

About Company:

Microsoft India (R&D) Private Limited, a subsidiary of Microsoft Corporation, set up Microsoft India Development Center (MSIDC) at Hyderabad in 1998. Over the course of the past 21 plus years, we have expanded to become one of Microsoft Corporation’s largest R&D centers outside its headquarters in Redmond.

Microsoft Off Campus Drive 2021

Job Title: Support Engineer

Job Location: Bangalore

Experience: Freshers

Salary: High in Industry

Eligibility: BE/B.Tech/MS/MCA/ME/M.Tech Or Related

Batch: 2021/2020/2019 Or Any Recent Graduate Freshers

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Microsoft Off Campus Job Description:

Support Engineers (SE) serve as frontline technical resources for Microsoft customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers.

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You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management. 

Responsibilities

  • Responsible for the customer support experience with Microsoft
  • Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
  • Identify cases that require escalation (either technically or strategically)
  • Create and maintain incident management requests to product group/engineering group
  • Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience
  • Provide ramp activities, knowledge sharing, technical coaching and mentoring
  • Drive technical collaboration & engagement outside of CSS (Product Engineering teams/ Services/ Support/ Regions)
  • Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
    language qualification

Qualifications For Microsoft Recruitment 2021

Knowledge in Linux / OSS Administration
• Knowledge of container technology and fluency in Kubernetes
Linux / OSS
• Familiarity with one, or more, shell environments (BASH, sh, tcsh, ksh, etc.)
• Experience with Linux script-based development environments and tools (PERL, Python, Ruby, PhP, etc.)
• Experience in Core Linux administration (boot process, file systems, network device and protocol configuration)
• Familiarity of Docker/Container/AKS
• Expertise in managing cluster environment (SUSE, RedHat, Veritas)
• Familiarity with core OS services such as: SSH, telnet, FTP, NFS, DNS, DHCP, Samba, LDAP

Networking
• Understanding of the OSI model and related concepts
• Knowledge of networking concepts including VIPs, NAT, DNS
• Knowledge of container specific networking concepts such as CNI
• Knowledge of networking tools (ping, tracert, tracemon, tcpdump, etc.)
• Understanding of load balancing, geo-redundancy, CDN and VPN technologies preferred
• Understanding of the OSI model and related concepts

Microsoft Azure Platform (Preferred)
• Microsoft Azure architecture and its components (Fabric, Compute, Storage)
• Knowledge of Microsoft Azure Platform services
• Azure Platform development and deployment concepts
• Familiarity with development: tools, language, process, methods, troubleshooting

How To Apply Microsoft Off Campus Drive 2021:

The eligible and interested graduate freshers apply on the following Microsoft Careers Page as soon as possible.

Microsoft Off Campus Drive 2021 Apply Link: Click Here

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