Mobileum Off Campus Recruitment Drive 2020 | BE/B.Tech

Mobileum off campus drive 2020: Mobileum is a leading provider of Telecom analytics for roaming, security and risk management and end-to-end domestic and roaming testing solutions. More than 900 operators rely on its Active Intelligence platform to increase roaming revenues, to improve network security, to minimize risk and to ensure active testing and monitoring.

Mobileum Inc Hiring Freshers As Technical Support Engineer

Job Title: Technical Support Engineer

Job Location: Bangalore

Salary: 4.5 LPA

Experience: Freshers

Eligibility Criteria :

• BE / B.Tech (Computer Science, Electronics and Communication)
• Minimum Marks 70% Graduation in 2019,2020 
• No Backlogs Accepted

Taking ownership of customer issues reported and seeing problems through to resolution
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Desired Candidate Profile

• Research and identify solutions to software and hardware issues
• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue

The interested and eligible candidates apply now.