Mphasis Off Campus Drive 2025 : Hiring Technical Support Engineers (0-2 Years)

Mphasis, a leading company in the IT industry, is hosting an off-campus drive in 2025 to hire Technical Support Engineers. This is a great opportunity for graduates with 0-2 years of experience who are eager to launch their careers in the exciting world of IT.

Mphasis Off Campus Drive Description:

Role – Technical Support Engineers

Location: Pune, Bangalore

Experience : Freshers/ (0-2 Years)

Qualification: Any Graduate

Job Description :

Technical Skills:

 Hands-on experience with Windows /Mac OS environments

 Excellent problem-solving and communication skills

 Hands-on experience with Windows /Mac OS environments

 Good understanding of computer systems, mobile devices, and other tech products

 Familiarity with remote desktop applications and help desk software (e.g. Webex, LogMeIn, Bomgar)

 Knowledge on Citrix Virtual Apps, AWS technology and Desktop.

 Basic knowledge on Virtualization technology.

 Graduate 1+ years of relevant experience.

Management Skills:

 Knowledge on Ticketing tools (e.g. ServiceNow, RemedyForce)

 Familiar to the Citrix, AWS environment

 Aware of ITSM Process (Incident management)

 Inbound calls taking

 Talk to End Users through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue.

 Properly escalate unresolved issues to appropriate internal teams (e.g., software developers)

 Prioritize and manage several open issues at one time.

 Document technical knowledge in the form of notes and manuals.

 Refer to internal database or external resources to provide accurate tech solutions.

How To Apply :

The interested and eligible graduates can apply for the hiring on the following link.,

Mphasis Pune	Apply Here
Mphasis Bangalore	Apply Here