NTT Data Off campus hiring graduate freshers as well early careers graduates as Network Engineer for the Bangalore office location
NTT Data Off Campus Drive Overview 2024
Job Title : Network Engineer
Job Location : Bangalore
Salary : Best In Industry
Experience : Freshers/Entry Level
Qualification : Any Graduate BE/B.Tech/MCA/ BSC/BCA/BBA/ or Related
Batch : 2024/2023/2022/2021 or Any
Job Description :
The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution.
This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests.
Key Responsibilities:
- Maintain checklists as defined in SOP
- Perform periodic health checks of all network equipment’s under scope as defined in SOP
- Raise TMA tickets with OEM’s for faulty network hardware replacements,
- Maintain Faulty hardware lists.
- Assist Service desk, if required, in ticket closures with resolution description in coordination with L2/L3
- Assist L2 for incident troubleshooting, if required.
- Monitors client infrastructure and solutions.
- Identifies problems and errors prior to or when they occur.
Academic Qualifications and Certifications:
- Any Graduation/ Bachelor’s degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
- CCNA Certification
How To Apply NTT Data Off Campus Hiring:
The interested and eligible graduates register for the same position on following NTT Data careers portal link.
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