NTT Data Off Campus Drive 2024 – Hiring Technical Graduate Trainee Across India

NTT Data Off campus hiring BE/B.Tech, MCA, BSC, BCA, BBA, BCOm freshers as Technical Graduate Trainee for the Bangalore and Noida office location

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NTT Data Off Campus Drive Overview 2024

Job Title : Technical Graduate Trainee – Service Desk Associate

Job Location : Bangalore, Noida

Salary : Best In Industry

Experience : Freshers

Qualification : BE/B.Tech/MCA and BSC/BCA/BBA/BCom

Batch : 2023/2022/2021 or Any

Also Check – > Cognizant Hiring Freshers – Apply Here

NTT Data Off Campus Description :

Role: Service Desk Associate – English
India – WFO working (100% work from office)
Competitive Salary & Benefits
Role Overview

  • The Service Desk Associate advises and assists users over the phone/chat/email  in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues. 
  • Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. 
  • Provides quick response to ensure maximum uptime of all users.

Roles & Responsibilities

  • Manages customer interactions & records reported issues in the ITSM
  • Identifies issues, apply fixes and investigate root causes using internal instructions.
  • Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
  • Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
  • Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

How To Apply NTT Data Off Campus Hiring:

The interested and eligible graduates register for the same position on following NTT Data careers portal link.

Apply Link: Click Here

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