Rackspace Technology Hiring Cloud Engineers Permanent Work Form Home – Freshers Eligible

Rackspace Technology is Hiring Cloud Engineers Permanent Work Form Home – Freshers Eligible

Rackspace Technology Hiring Drive Overview:-

Job Title: Cloud Engineer I

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Job Type: Full time

Job Location: Work From Home

Salary: Best in Industry

Experience: Freshers or Any

Eligibility: BE/B.Tech/BCA/BSC/BCOM/MCA or Any Graduate

Job Description :

he Cloud Engineer is a key element within the Rackspace support infrastructure and is  expected to provide a high level of technical  support on cloud platform and Linux OS to our customers via the phone, ticketing system, and automation. 

This  role  owns complex customer issues which may take several days or weeks to resolve  and keeps our customers updated through every step of the process.  

Responsible  for the support of internal  and external  customers on  multiple platforms.

Work with customers and other teams  to troubleshoot customer  environments to increase user satisfaction.

Resolves customer issues, providing guidance and recommendations  to increase efficiency  and reduce customer incidents.

Develops  tooling and processes to drive and improve customer experience, creates playbooks, and providing mentoring on customer related issues to support teams.

The Support Engineer is expected to take initiative and advise on  potential pitfalls that a customer may encounter and suggest  alternatives  which  may better  serve the  stability and security of the customer’s solution.

Keeps informed of emerging technologies. 

Responsible for adhering to company security policies  and procedures and  any other relevant policies and standards  as directed.

How To Apply:

Interested and eligible candidates can apply to the posts of Cloud Engineer through online mode ASAP.

Click Here to Apply For Rackspace Technology

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