Razorpay is currently hiring any graduates as Junior Analysts in Risk Management for their Bangalore office, targeting freshers for the 2025 recruitment drive. The role involves monitoring transactions and merchants to identify and address risks or fraud promptly, handling transaction queries, and working closely with partner banks and cyber cells to manage chargebacks and customer disputes
Razorpay Careers Hiring Overview:
Job Title: Junior Analyst – Riks Management
Salary: Best In Industry
Job Location: Bangalore
Experience: Freshers
Batch: Any
Eligibility Criteria: Any Graduate
Job Description:
Roles and Responsibilities
- Monitor transactions/ merchants to identify risk/fraud and take necessary action immediately.
- Handle transaction queries in case of discrepancies where disputes arise from the customer.
- Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses.
- Speak to merchants or customers to understand and address queries/concerns.
- Identify innovative ways to reduce risks by providing inputs on enhancing the process and reduce monetary losses.
Skills and Experience
- Bachelor’s Degree.
- Freshers, knowledge about a customer support app or CRM , such as freshdesk
- Knowledge of Stages/levels of chargebacks, penalty involved at the arbitration stage, technical chargebacks, Visa/Mastercard guidelines in brief, reason code in relation to fraud chargebacks.
- Interpersonal skills – Friendly and pleasant demeanor over phone and email
- Communication skills – Exceptional verbal and written communication
- Listening skills – Understand, anticipate and resolve queries arising from various stakeholders
- Attention to detail and accuracy – Excellent orgaizational skills and multitasking skills. Identify anomalies or suspicious behaviours
How To Apply
The intrested and eligible graduates can apply for the role on the following application link.
Join Our Whatsapp Group: Click Here
Apply Link: Click Here to Register