Red Hat Careers 2024 : The Red Hat is hiring entry level graduate freshers as well early careers across India for the of Associate Technical Support Engineer for the Pune office location.
Red Hat Off Campus Drive Overview :
Job Title : Associate Customer Support Specialist- Technical
Job Location : Pune, Maharashtra
Salary : High in Industry
Experience : Freshers/Entry Level
Qualification : BE/B.Tech/BSc/BCA/MCAME/M.Tech or any
Job Description :
The Red Hat Global Support Services team is looking for a highly-skilled Associate Technical Support Engineer with excellent technical and customer service skills to join us in Pune, India
What will you do
- Provide technical support to Red Hat enterprise customers
- Work with Red Hat enterprise customers across the globe on 24×7 basis that requires one to work in different shifts periodically
- Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues
- Exceed customer expectations by providing outstanding customer service
- Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction
- Contribute to the global Red Hat knowledge management system while working on customer issues
What will you bring
- Linux experience in the enterprise sector, with excellent administration skills
- Thorough knowledge of the Linux kernel, networking, and memory management
- Excellent troubleshooting skills, and a passion for problem solving and investigation
- Ability to work with conflicting priorities, take initiative, and maintain a customer-centric focus
How To Apply For Red Hat Off Campus:
The interested and eligible graduates register for the same position on following Red Hat careers portal link.
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