The Red Hat Off Campus Drive 2026 is officially open, inviting applications for the highly coveted Junior Technical Account Manager role. This recruitment initiative, featured under the FASTER Program, presents a rare and career-defining opportunity for fresh graduates to dive into the world of cutting-edge enterprise solutions and industry-leading open-source innovation.
Red Hat Off Campus Drive Overview :
Job Title : Junior Technical Account Manager
Job Location : New Delhi
Salary : High in Industry
Experience : Freshers
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Qualification : BE/B.Tech/BSc/BCA/MCAME/M.Tech
Batch : Any
Job Description :
The Junior Technical Account Manager (JTAM) is focused on building foundational knowledge of Red Hat’s products and support processes. This role contributes to customer satisfaction by ensuring timely resolution of basic technical challenges, building a solid understanding of customer environments. The JTAM follows detailed instructions and standardized procedures, applies basic troubleshooting, customer interaction skills, and focuses on technical issues. This role develops judgment in prioritizing customer issues and contributes to a positive team environment through knowledge sharing and technical account management support.
What you will do
During your first year as a Junior Technical Account Manager, based in New Delhi, you’ll participate in the FASTER Program, a comprehensive 12-month program designed to provide you with the deep technical knowledge, customer engagement skills needed to excel. You’ll gain hands-on experience with Red Hat’s portfolio, learn from seasoned experts, and contribute to real-world customer solutions. This cohort-based program starts on 1 September 2026. Through this experience, you will:
- Discover all about Red Hat and how we support our customers in addressing their technical, developmental, and strategic business challenges with our comprehensive portfolio and services
- Develop technical skills in the Red Hat portfolio that span Cloud, Automation solutions by completing training programs and attaining industry-recognized certifications
- Assist more experienced members as they deliver strategic technical and architectural guidance to key customers
- Support the Sales organizations’ goals to deliver customer business value, building enterprise IT solutions based on Red Hat platforms
As a Junior Technical Account Manager, you will also:
- Respond to customer inquiries and requests, following established procedures
- Document customer interactions and track issue resolution progress in designated systems
- Escalate complex technical issues to senior team members for guidance and resolution
- Participate in internal training programs to develop product knowledge and technical skills
- Perform customer onboarding and account maintenance tasks
- Proactively identify and document known solutions for common technical challenges
- Contribute to the creation and maintenance of knowledge base articles and support documentation
What you will bring:
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- Passion and curiosity for open source technology, desire to build a career within the Tech industry
- Strong technical skills in Computer science, IT, or related fields, gained through university programs, upskilling boot camps, certificate programs
- Demonstrated experience applying technical troubleshooting, documentation, analytical, and problem-solving skills with an attentive eye for detail in an enterprise IT-related project, showcasing the ability to diagnose and resolve complex issues
- Understand fundamental concepts of network communication and configuration
- Demonstrated customer service skills and desire to be customer-focused
- Knowledge of infrastructure systems, particularly Linux and containers
- Effective communication in both written and verbal
- Ability to work independently and collaboratively with internal teams and external customers
- Direct experience with any of Red Hat products, Red Hat Enterprise Linux, Red Hat OpenShift, Red Hat Ansible Automation Platform, and related technologies is a plus
How To Apply For Red Hat Off Campus:
The interested and eligible graduates register for the same position on following Red Hat careers portal link.
Apply Link : Click Here
