Red Hat Off Campus Internship Program 2021 | BE/B.Tech | BSC/BCA | Remote Support Intern

Red Hat off Campus Internship program 2021: Red Hat is looking to hire Computer Science or IT related students, graduates for the Support Interns program for the Bangalore Office location. The Currently pursuing Bachelors degree in CS/IT can apply for the Red Hat Intern program.

Red Hat Internship Program 2021 Overview:

Job Title: Remote Exam Support Internship

Job Location: Remote

Salary: Best in Industry

Experience: Students

Eligibility: BE/B.Tech/BCA/BSC Computer Science

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Batch: 2022/2021

Red Hat Interns Description:

As a Remote Exam Support Intern, you will coordinate with the back-end exam support team to ensure that candidates get the best possible experience.

Primary job responsibilities

  • Respond to live chats and other modes of support from remote exam candidates
  • Assist examinees with questions related to setting up their hardware, internet, and space for a performance-based, remote examination
  • Monitor pre-exam readiness status of upcoming exams and proactively reach out to examinees for setup assistance
  • Follow up on customer queries with operations, IT, and curriculum teams and training quality managers when needed
  • Manage simultaneous incoming chats, tickets, and calls effectively
  • Identify and assess queries so that your response is in line with the Certification team’s guidance
  • Provide accurate, valid, and appropriate solutions within a reasonable amount of time and follow up to ensure resolution
  • Keep accurate documentation of interactions and contribute toward building process repository

Required skills

  • Currently enrolled in a full-time bachelor’s degree in engineering, computer applications, or computer science
  • Flexible to work outside normal business hours
  • Excellent written and verbal communication skills in English; knowledge of another international language is a big plus
  • Fast typing skills with high accuracy
  • Ability to handle multiple priorities and manage time effectively
  • Technical knowledge of various operating systems like Windows, Linux, and Mac
  • Technical knowledge of terminal commands in Linux and Mac
  • Technical knowledge of and awareness internet connection nuances, bandwidth, browsers, wired and wireless connections, and VPN
  • Technical knowledge of computer hardware like ports, network adapters, displays, and webcams

The eligible and interested candidates can apply on the following Red Hat careers page.

Apply Link: Click Here to Register Red Hat Intern

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