Salesforce, a global leader hiring entry level Technical Support Engineers in India. The computer science or related IT graduates can apply for the Salesforce hiring. The more details about the role as follows.
Overview Of Salesforce Hiring 2024 :
Company Website : https://salesforce.com/
Role: Technical Support Engineer-Networking/OS/Linux
Location : Hyderabad,
Salary: Best in Industry
Experience: Freshers
Qualification: BE/,B.Tech/BSC/MCA/M.Tech or Related
Batch : 2024/2023/2022 or Any
Job Description :
Role Scope: The Technical Support Engineer works primarily with enterprise customers of Tableau’s Products, proactively assisting them with post‐sales set-up and usage of the products, Responsibilities include taking a proactive role working with the Support team to triage and resolve highly complex, technical, and application‐related issues which impact product performance in customer‐specific environments, or issues that directly hamper a broader customer adoption of Tableau products. In addition to working with customers, the Technical Support Engineer will routinely partner with our Development, Sustaining Engineering and Sales organizations to resolve support issues, document bugs, provide UAT on product builds, and ensure that new and newly upgraded server installations are successful.
Also Read – > Qualcomm Off Campus Drive 2024 – Entry Level Software Engineers
Education:
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Required Skills/Experience:
- Technical Support experience handling global customers
- Strong troubleshooting skills in Windows, Linux, Database and IP Networking
- Ability to communicate technical concepts clearly and effectively
- Analysis, troubleshooting, and problem solving expertise
- Effectively prioritize and escalate customer issues
- Translate product and business requirements quickly and effectively into technical solutions whilst adhering to the agreed specification
- Do timely updates of tasks to match the severity levels
- Excellent written and verbal communication skills
- Effective communication and interpersonal skills to be able to establish rapport with people at all levels
- The ability to work in teams as well as independently
- Take a proactive approach to work without close supervision
- Should be patient, persistent and attentive to details with strong work ethic and Organizational Skills
- Positive attitude
- Willingness to work in shifts and over the weekend
How To Apply For Salesforce :
The Salesforce is a great opportunity for freshers to start their careers with a leading technology company. If you are a passionate and motivated individual with strong technical skills, we encourage you to apply.
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