SAP Labs Hiring Associate Support Engineers – Graduates

SAP Labs Recruitment Hiring entry level Associate Solutions Support Engineer, for the Bangalore office location.The recent graduate freshers or early careers IT graduates can apply for the hiring

SAP Hiring Overview

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Job Title – Associate Solutions Support Engineer

Job Location : Bangalore

Expected Salary : 10-20 LPA

Experience : Freshers / 0-3 Years

Qualification : BE/B.Tech,MCA,BSC,MTech or Related

Job Description :

What you’ll do:

  • Analyse and resolve customer Incidents by means of knowledge databases (SAP Notes service, solved incidents and documentation) and verification of software customising entries and hardware parameters.
  • Report errors and identify possible resolution to development support
  • Provide consulting for customers on procedural issues and queries
  • Provide Mission Critical Support on weekend and evening shift as scheduled
  • Share knowledge within a global team
  • Create content for and maintain the technical knowledge databases
  • Create check tools and workarounds for customers’ issues
  • Create supportability and analysis tools for customer use

What you bring:

  • Strong collaboration skills and a flexible approach to working in teams 
  • Bias toward action, initiative and a focus on business strategies
  • Systematic, communicative, and creative focus
  • Excellent customer focus & English communication skills (oral and written)
  • Enjoy and derive satisfaction from communicating with customers
  • Strong ability to capture a complete and accurate problem/symptom description of reported issues
  • Ability to successfully troubleshoot and narrow down reported issues, identify root causes, and find creative solutions

The intrested and eligible candidates can apply for the hiring on the following link.

Apply Link: Click Here to apply

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