Servion Off Campus Drive 2022 | 0-1 year | Engineer Trainee | BE/ B.Tech | Chennai

Servion Off Campus Drive 2022:

Servion Global Solutions is looking to hire the entry level/ fresher candidates for the role of Engineer Trainee across Chennai Location in India. The details about the Servion Off Campus Drive 2022 is described below.

Servion Off Campus Drive 2021
Servion Off Campus Drive 2022

About Servion Global Solutions:-

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Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments. … Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.

Servion Off Campus Drive 2022 Overview:-

Job Title: Engineer Trainee

Job Type: Full time

Job Location: Chennai

Salary: Best in Industry

Experience: Freshers

Job Description:

  • To serve as the first point of contact for customers seeking technical assistance over the phone or email.
  • Determine the best solution based on the issue and details provided by customers.
  • Correctly logging incidents and issues, categorising and prioritising them in line with team procedures.
  • Identify and escalate repeat issues or service risks into service management teams.
  • Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational.
  • Be the main point of contact for all monitoring communication ensuring that all stakeholders are aware of any monitoring developments, releases and issues to ensure expectations are managed.
  • Excellent Communication (written as well) Skills.
  • Required technical support and customer service experience.
  • Solid understanding of large scale applications, network architectures, monitoring and issue management.
  • Monitoring servers and validating the alerts from monitoring Dashboards.
  • Fetching and sharing server health check reports for customers.
  • Experience in handling ticketing tools and Monitoring Dashbaords.
  • Interact with a Wide Range of Customers and Technical Issues.
  • Required Analytical and process-oriented approach.
  • Basic understanding in networking servers and components.



How To Apply:

Interested and eligible candidates can apply to the posts of Engineer Trainee through online mode. Desirous candidates may apply ASAP.

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