Servion Off Campus Drive 2022:
Servion Global Solutions is looking to hire the entry level/ fresher candidates for the role of Engineer Trainee across Chennai Location in India. The details about the Servion Off Campus Drive 2022 is described below.
About Servion Global Solutions:-
Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments. … Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.
Servion Off Campus Drive 2022 Overview:-
Job Title: Engineer Trainee
Job Type: Full time
Job Location: Chennai
Salary: Best in Industry
Experience: Freshers
Job Description:
- To serve as the first point of contact for customers seeking technical assistance over the phone or email.
- Determine the best solution based on the issue and details provided by customers.
- Correctly logging incidents and issues, categorising and prioritising them in line with team procedures.
- Identify and escalate repeat issues or service risks into service management teams.
- Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational.
- Be the main point of contact for all monitoring communication ensuring that all stakeholders are aware of any monitoring developments, releases and issues to ensure expectations are managed.
- Excellent Communication (written as well) Skills.
- Required technical support and customer service experience.
- Solid understanding of large scale applications, network architectures, monitoring and issue management.
- Monitoring servers and validating the alerts from monitoring Dashboards.
- Fetching and sharing server health check reports for customers.
- Experience in handling ticketing tools and Monitoring Dashbaords.
- Interact with a Wide Range of Customers and Technical Issues.
- Required Analytical and process-oriented approach.
- Basic understanding in networking servers and components.
Skills:
- UCCE/ UCCX
How To Apply:
Interested and eligible candidates can apply to the posts of Engineer Trainee through online mode. Desirous candidates may apply ASAP.
Servion Off Campus Drive 2022 Apply Link: Click Here