SonicWall Off Campus Drive 2021 : Graduate Engineer Trainee | Freshers

Freshers
Full-time
Off Campus Drive
SonicWall

SonicWall off campus recruitment drive 2021: SonicWall hiring freshers of computer science, IT and Electronics as a position of Graduate Engineer Trainee for the Bangalore, Karnataka location. SonicWall, originally a private company headquartered in Silicon Valley, and a Dell subsidiary from 2012 to 2016, sells a range of Internet appliances primarily directed at content control and network security.

SonicWall Off Campus Description:

Job Title: Graduate Engineer Trainee

Job Location: Bangalore

Salary: As Per Standard

Experience: Freshers 2020 Batch

Eligibility Criteria:

  • Bachelor’s degree in Computer Science/Information Sciences/ Electronic & Communications Engineering
  • 2020 Batch Only
  • 0 – 1 years networking and network security support experience with solid understanding of LAN/WAN topologies and technologies
  • In-depth knowledge of the network protocols: TCP/IP. Routing Protocols like OSPF, RIP, BGP, Firewall , IDS/IPS will be added advantage.

Job Requirement:

  • Willing to work in 24×7 environment in night shifts.
  • Good understanding of Security, LAN/WAN topologies and technologies.
  • In-depth knowledge of OSI Model, TCP/IP, Network Security basics.
  • Ability to work on in a high-level stress and interrupt driven environment
  • Good understanding of L2-L7 networking protocols, major Operating Systems such as UNIX / Linux
  • Demonstrated ability to use in-depth troubleshooting to resolve or workaround customer issues using troubleshooting tools i.e. Wire Shark, Netmon etc
  • Routing and Switching knowledge will be added advantage

Job Responsibilities:

  • Responsible for providing technical support across SonicWall product lines via Phone/Web & Emails in 24x7x365 days environment.
  • Assist customers with deployment of SonicWall network security products like Firewall/IPS and VPN solutions.
  • Provide technical solutions and workarounds for end users with their issues on respective product line.
  • Owns customer issues from beginning to resolution (handles in place)
  • Assists customers by diagnosing problems and providing resolutions for technical and service issues.
  • Use troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
  • Recreates, identifies and provides input on unique or recurring customer problems.
  • Focuses on delivering a positive customer experience according to SonicWall standards.
  • Monitors and tracks issues to ensure accurate resolution.

How To Apply SonicWall Off Campus Drive:

The interested and eligible freshers of 2020 Batch register on the following SonicWall Off Campus drive link.

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