Uber Careers 2024 – Uber India is hiring any graduate freshers for the role of COE Specialist.
Find out more about Uber’s hiring 2024 eligibility criteria and apply using the link in the description below.
Role – COE Specialist
Location – ,Bangalore
Experience: Freshers/0-1 Years
Qualification – Any Graduate
Uber Freshers Salary : High in Industry
About the Role
Community Operations Specialists are all about solving problems that drivers encounter. You create advocates out of even the most frustrated users, and you’re always looking for unique and exciting ways to improve their experience. In this role you will provide support to ensure that issues are either resolved promptly or escalated accordingly.
What the Candidate Will Do:
- Build, operate, scale and improve Community Operations with a heavy focus on solving problems and leading teams to deliver stellar outcomes. Continuous process improvement, advocating passionately on behalf of our community to influence the overall customer experience, and managing stakeholder relationships across the larger business to set the right expectations and deliver on them.
- Provide accurate, valid and complete information by using the right methods/tools
- Independent decision making
- Ready to work in a challenging and Target based environment
- Achievement of Targets on a monthly/weekly basis
- Strong Soft Skills & need to have good command over English
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
Basic Qualifications
- Ability to stay calm under high pressure situations
- Open to work in cross-skilled environment
- Strong eye for detail which includes identifying customer problems swiftly and correctly while solving queries as this can impact company relations
- Willingness to work in shifts (rotating day/night shifts, rotating weekend offs — total working hours will be 40 hours a week, 5 days, 8 working hours each day)
- Strong & proven expertise in strong, grammatically correct English language skills (both verbal and written)
- Sharp, motivated, hard-working coworkers in a fun office environment
- Must be Graduate
Preferred Qualifications
- 0 -1 Minimum Years of Experience with Customer Support
The intrested candidates can apply on the following Uber Careers portal link.
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Uber Apply Link: Click Here