Warner Bros. Discovery Hiring Junior Infrastructure Analyst (0-3 Years)

Warner Bros. Discovery is Hiring early careers graduates as a Junior Infrastructure Analyst for Hyderabad Location. Those who are having degree in Information Technology , Computer Science or Related any can apply to the recruitment.

Warner Bros. Discovery Recruitment Drive Overview:-

Job Title: Junior Infrastructure Analyst

Job Location: Hyderabad

Salary: Best in Industry

Experience: Freshers/0-3 Years

Eligibility: BE/BTech/BSC/BCA/MCA/MS/MTech or Related any

Job Description:

this is an entry-level position in the GTOC where the individuals will be trained and mentored to provide monitoring and support WBD’s Global Network and Infrastructure platforms. The role will initially familiarize with processes and tooling used in our Core IT environment. The Junior Analyst will be part of a training program where they will be mentored/shadowed by a Senior Analyst. 

Your Role Accountabilities: 

Operations 

• Training on various tools and systems used in Tier 1 to monitor our production Infrastructure & Network, platforms such as Service Now, PagerDuty, SolarWinds, etc. 
• Familiarize yourself with different stakeholder functions supported by Tier 1 across the WBD’s portfolio. 
• Assist Infrastructure Analysts with outage vetting and escalating to our Tier 1 and senior engineers. 
• Assist with writing outage notifications, raising and managing tickets in ServiceNow, following WBD’s Incident Management process. 

Crisis and Incident Management 

• Aid in managing major incidents across all WBD’s platforms in line with the department’s major incident management process. 
• Technical skills across IT Infra areas, such as NW, Storage, Server, Cloud 
• This function supports the business 24 x 7 x 365.  Incumbent will be expected to work shifts including weekends and night shifts. 

Qualifications & Experiences 

• Previous experience working in IT is preferred. 0-3+ years of work experience. 
• Working knowledge of MS Word, Excel, or similar computer software systems. 
• Excellent interpersonal skills. 
• Flexibility to work early morning, evening, weekend, and overnight shifts. 
• Must live within Kraków or its vicinity to comply with office attendance rules. 
• Works well under pressure. 
• Completed a bachelor’s degree in information technology, Information Systems, Computer Science or Engineering, or related field or equivalent experience. 
• Excellent English written and verbal communication skills. 

Not Required but preferred experience: 

• IT Support experience within WBD/Fortune 500 companies. 
• Graduate/Post-Graduate in IT, IS, CS or Engineering, with exposure to 1st Level monitoring/command centre teams. 
• Global stakeholder and incident triage experience. 

Discovery Off Campus Drive Apply Link: Click Here