Wipro Careers – Hiring System Engineer Across India

Wipro Careers Off Campus Recruitment Hiring System Engineers Across Pune, Mumbai, Hyderabad, Noida, Bangalore office location

Wipro Recruitment Overview

Job Title- System Engineer

Experience – Freshers/Any

Salary- Best in Industry

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Location- Across India

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Eligibility – BE/B.Tech/BSC/BCA or Any

Wipro System Engineer Description

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails intimely manner.

  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources andOffer Solution to customers.
  • Research, identify, and resolve customer complaints usingapplicable software.
  • Route calls and tickets to appropriate resources and Domains whocan best support he user,
  • Document all call information according to standard operatingprocedures.
  • Recognize, document, and alert the management team of trends incustomer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.

How To Apply : The interested and eligible candidates register on the following links.

PuneApply Here
MumbaiApply Here
HyderabadApply Here
ChennaiApply Here
New Delhi Apply Here
BangaloreApply Here
Noida Apply Here
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