Wipro Off Campus Recruitment Hiring System Engineers in various locations.
Wipro Hiring Overview
Job Title- System Engineer – Server Admin/DBA/SQL/Storage Etc….
Experience – Freshers/Any
Salary- Best in Industry
Location- Pune, Mumbai, Bangalore, Hyderabad Gurgaon, Noida
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Eligibility – BE/B.Tech/BSC/BCA/MCA or Any Related
Batch: Any
Wipro System Engineer Description
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
How To Apply : The interested and eligible candidates register on the following link.
Wipro Apply Link: Click Here