Wipro Recruitment 2024 opens doors for tech-savvy individuals like you to become frontline heroes in our global IT ecosystem. As a Service Desk Analyst, you’ll be the first line of defense, tackling technical issues with a smile and a sharp mind. Every day brings a new puzzle to solve, a chance to learn, and a platform to empower client success.
About Wipro Recruitment 2024 Overview:-
Job Title: Service Desk Analyst
Job Location: Bangalore
Job Type: Full Time
Salary: As Per Industry Standard
Pay After Placement By AccioJob - Apply Now (Join Free)
Qualification : BE/B.Tech/BSC/BCA/MCA or Related
Job Description :
- Good experience in Unified Communication and/ or MS Teams Collaboration Engineering role or similar.
- Expertise in the AudioCodes product portfolio, including VoIP networking, Session Border Controllers, and IP Phones.
- In-depth experience with the Microsoft Teams Phone Systems platform, including both Operator Connect and Direct Routing.
- Advanced understanding of Network Infrastructure as pertains to Unified Communications, with proficiency in network protocols (TCP/IP, HTTP, SSL, SIP, RTP/RTCP) and experience with firewall and NAT configurations.
- Proven experience designing, installing, and maintaining UC platforms and Telecommunications systems.
- Certification in Microsoft Teams/Audiocodes and any PBX systems is a plus.
- Experience managing and troubleshooting a UC environment using monitoring toolsets.
- Exceptional problem-solving abilities, with the capacity to consider and act upon multiple potential solutions swiftly and effectively.
How to Apply
Interested and Eligible candidates can apply to Wipro Careers following apply link.
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