Wipro Recruitment 2024 – Hiring System Engineer

Wipro Hiring 2024 : a global leader hiring bright and passionate System Engineers to join its vibrant teams in Bangalore. If you’re a tech whiz who thrives in fast-paced environments and loves tackling complex challenges, then this might be your dream job.

About Wipro Hiring Overview:-

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Job Title: System Engineer

Job Location: Bangalore

Job Type: Full Time

Salary: As Per Industry Standard

Experience ; Entry Level

Qualification :

Batch : Any

Job Description :

Do

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  • Answer incoming calls and respond to customer?s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources andOffer Solution to customers.
  • Research, identify, and resolve customer complaints usingapplicable software.
  • Route calls and tickets to appropriate resources and Domains whocan best support he user,
  • Document all call information according to standard operatingprocedures.
  • Recognize, document, and alert the management team of trends incustomer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.

How to Apply

Interested and Eligible candidates can apply to Wipro Careers following apply link.

Wipro Registration Link: Click Here

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