Accenture, a global leader in consulting and technology services, is currently seeking enthusiastic individuals to join their team as Application Tech Support Practitioners in Pune. This role is ideal for candidates with 0-2 years of experience who are looking to build a career in IT support and service desk operations.
As an Application Tech Support Practitioner, you will be responsible for providing technical assistance and support for various applications, troubleshooting issues, and ensuring smooth operation of IT services.
Summary Of Accenture Hiring 2025
Job Position | Application Tech Support Practitioner |
Education | BE/B.Tech/BSC/BCA/MCA or Any Graduate |
Experience | Freshers / 0-2 Years |
Package/Salary | 3-5 LPA |
Job Location | Pune |
Drive Location | Online |
Last Date | ASAP |
Job Description
Role Description:
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Service Desk Management, Service Desk Voice Support
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. With exceptional communication skills, you will ensure the smooth operation of our world-class systems. Utilizing your deep product knowledge, you will accurately define client issues and design effective resolutions.
Roles & Responsibilities:
– Expected to build knowledge and support the team. – Participate in Problem Solving discussions. – Provide voice support for service desk operations. – Resolve client issues by accurately identifying and interpreting problems. – Design and implement effective solutions based on deep product knowledge. – Collaborate with clients and internal teams to ensure smooth system operation. – Maintain a high level of customer satisfaction through exceptional communication. – Continuously improve service desk operations through proactive problem-solving.
How To Apply Accenture:
The interested and eligible graduates register on the following Accenture registration link
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