Cognizant Digital Off Campus Drive 2024 : Cognizant, a leading provider of information technology, consulting, and business process services, is inviting applications from BE/B.Tech Engineering graduates for the Digital Workplace Engineer Trainee program across India.
About the Role
IT Service Desk is a centralized team that provides technical support to our clients, including troubleshooting and resolution of IT issues and ensuring smooth functioning of their Computer Systems and IT Services. As many as 90 global clients across different continents are supported by 15,000 strong Service Desk team, across the globe. The landscape of IT Service Desk has witnessed significant transformations due to technological advancements.
About Cognizant Off Campus Drive 2024
Job Titles – Engineer Trainee
Job Location – Across India – Bangalore, Chennai, Kolkata
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Experience : Freshers
Qualification – BE/B.Tech Any Branch
Batch – 2023
IBM Off Campus Drive Registration Open Apply Here
Eligibility Criteria For Cognizant Off campus
- 2023 Batch of B.E/B.Tech of any branch (UG full time degree).
- Candidates having 50 % in X, XII or Diploma, UG.
- Open to Indian nationals only.
- Being flexible to any work locations, shift timing, technology.
- The final Cognizant onboarding would be subject to satisfactory background verification.
- If PAN card is already available, ensure you have both first name and last name updated in the PAN card.
Key responsibilities
- Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
- Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
Role expectations
- Associate should be client focused and able to work with users from different communities and cultures across the globe.
- Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
- Work in shifts and work from office.
How To Apply Cognizant Off campus:
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The interested and eligible graduates register on the following Cognizant Off campus apply link .
Cognizant Registration Link : Click Here
