Freshworks Careers 2024 : Freshworks, a global leader in customer engagement software, is paving the way for Graduate Trainee – Solution engineering to embark on an exciting career journey as solution engineers.
Freshworks Careers Overview;
Job Title: Graduate Trainee
Location: Chennai/Remote
Experience: Freshers/Early Careers
Degree Required: BE/B.Tech/BCA/BSC/MCA or Any Graduate
Batch: Any
Job Description:
The Solution Engineering team is the first technical touch point for all our prospects and they are responsible for the following:
- Understand the Freshworks suite of products in depth.
- Work with prospects to understand their business needs and pain points.
- Configure and deliver demos to potential prospects and assist them in technical queries.
- Work on solutioning/resolving use cases with seasoned folks from their team.
- Partner with Sales, Customer Success and Product teams effectively.
- Work closely and assist the senior Solution Engineers to effectively configure demos.
- Monitor the chat/ticket queue to answer all queries from trial sign-ups.
Qualifications
What we look for in candidates:
- Clear, concise and effective written and oral communication skills.
- Adaptability as the job role changes.
- Strong team ethos, with the ability to support the team and adapt to evolving job roles and responsibilities.
- Empathy towards customers and understanding their needs.
- Ability to thrive in a fast-paced performance-driven environment.
- Interest, curiosity, and openness to learning new technologies.
- Flexibility in working in different shifts/regions/markets.
- High degree of autonomy and being a strong team player with the ability to work collaboratively across functions.
How To Apply Freshworks:
The interested and eligible graduates register on the following Freshworks Careers registration link.
Join Our Whatsapp Group: Click Here
FreshWorks Apply Link: Click Here