Genpact Internship Program 2021: Genpact looking to hire fresh engineering graduates and post graduates for the role of Intern – TAS in Gurgaon location. Detailed Job Description is given below.
Genpact Limited (NYSE: G) is a global leader in transforming and running business processes and operations, including those that are complex and industry-specific. Our mission is to help clients become more competitive by making their enterprises more intelligent through becoming more adaptive, innovative, globally effective and connected to their own clients.
Genpact Recruitment Drive 2021
Job Title: Intern – TAS
Job Location: Gurgaon
Salary: As Per Industry Standard
- B.E./B.Tech/MCA in Computer Science
- Proficient with software engineering techniques SDLC.
- Experience with Office 365.
- In this role, you will be responsible for application support on SAAS based application and carrying out Incident management and Problem Management.
- You need to co-ordinate with Business and suggest robust solution against any requirement.
- In this process you need to connect with Business and understand business requirement, further need to work on in house or vendor-based solution.
- You have to do governance of applications, identify the problem in system, need to do RCA and further work on permanent solution.
- Provide first line of support to customers
- Answers customer queries raised regarding the product.
- Troubleshoot customer application software issues and follow ups till completion.
- Understand the issue reported by the customer, analyze and report it in the reporting system
- Resolve support issues with a focus on root cause analysis to reduce recurring issues.
- Work closely with the rest of the support team members to resolve issues quickly and efficiently.
- Keep technical skills and product knowledge up to date through self-efforts and internal training.
- Maintain high level of customer happiness and product quality.
- Sharing Dashboard Support Reports to Management.
- Prior experience in SAAS based application support.
How To Apply for Genpact Internship Program 2021?
The interested and eligible freshers register on the following Genpact careers page as early as possible.
Genpact Internship Program 2021 Apply Link: Click Here